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The cATalySt - Spring 2021

April 29, 2021

 

The Catalyst Spring Issue 2021

 
LEE DURHAM
SENIOR SERVICE ENGINEER
 
Lee in his early days at ATS Scientific
 
27 YEARS AND COUNTING...
 
 
L-R: Parag Bhargava, Mentor Lee, Philip Peterson
 
Lee in the ATS lab 2021
 
 
WE ARE EXPERIENCED!
 
Service engineers work extremely hard in our industry. They can be deployed at a moment's notice. When duty calls, Lee Durham, our senior service engineer, has always been a trooper.
 
He has been with ATS since early 1994 which started as a probationary position. Well, fast forward to 2021 and I guess the probation period is over! 
 
Lee has been to every province (on several occasions!) and traveled across Canada extensively. For many of these trips he flies solo, however, it is always a pleasure to try and coincide travel to be with him at any of these locations. Our VP of Sales, Gilles Groulx recalls, “We have shared moments together from being on Signal Hill in Newfoundland on a very windy day to all points west.”
 
With products constantly evolving, let alone computer technology and instrument interfaces evolving from floppies to thumb drives, Fortran, DOS to Win 10, this is a job that keeps one on their toes learning and adapting to all continuously. As a long-time employee, Lee has seen most if not all the progressive changes made at ATS. Lee has also mentored later arrivals into the department, always willing to help along the way.
 
In his spare time, Lee enjoys fishing and dining. He is also a big Star Trek fan and enjoys weather tracking.
 
Always appreciated, Lee Durham is definitely one of the good guys in the industry.  
 
 
SCIENCE FUN
 
Did You Know…
 
Influenza” dates back to medieval times According to the Centers for Disease Control, the first known influenza pandemic struck in 1580.
 
Before the knowledge of contagion, it was believed that becoming ill was due to an intangible fluid given off by the stars; “influenza delle stelle”, or literally the “influence of the stars” essentially attributed civilization’s destiny to astrological forces pulling the strings. 
 
Good thing we know better.
 
ATS ANNOUNCEMENTS
 
New Service Manager
 
ATS Scientific Inc. is pleased to announce Parag Bhargava as Service Manager. Parag joined the company 10 years ago and will be overseeing the service department. He will also be providing technical support and assistance to customers on-site. Parag’s mandate will include optimizing the current service offerings and propose new programs to better support our customers. As part of his role, he will be developing a virtual support program to help provide business efficiencies which include minimizing travel and cost.
 
“As the company continues to grow, we identified the opportunity to promote our service offerings, technical support and to strengthen the service department more actively," said Ian Heino Vice President of Operations. “Parag started out as a service engineer several years ago and has the service and technical capabilities to make him successful in the role.”  
 
SALES CORNER
 
 
 
 
 
Gorgeous Canadian Landscapes!
 
 
As an essential business, the sales team is trying to meet clients in person or virtually. In a most recent trip to the University of Calgary, our sales representative, Wei Zhang, took some time to visit the picturesque world-famous Lake Louise in Banff.
 
While putting clients’ needs on priority, we are also enjoying the beautiful scenes along the way.
 
 
A MESSAGE FROM OUR VP OF OPERATIONS
 
 
While ATS Scientific is classified as an essential business under the Government of Ontario’s Covid-19 criteria, our management team strongly believe that as an company we need to go over and above what is expected of us in order to contribute to our community and the greater good. Rest assured that we are here to assist our clients. Our technical and sales staff are working remotely and are just a phone call away to assist with your inquiries, our service engineers are still travelling to customers locations when it is deemed essential. We are here to help, stay safe and we look forward to seeing you again soon.
 
Ian Heino
 
The cATalySt is a company newsletter that goes out 3 times a year. It features company updates,
industry news and other curiosities happening in today's scientific research community.
Contact us at sales@ats-scientific.com for more info.