Customer service from ATS Scientific is the best that I have ever experienced for capital equipment. Also worth noting - ATS representatives go the extra mile in educating and training our students and staff.
Our experience with ATS has always been excellent. ATS as a whole has demonstrated, time and again, their commitment to customer satisfaction. Whether we are inquiring about new methodologies, or seeking help with existing tests, or in need of instrument repairs/service or advice we know we can rely upon ATS and expertise of their staff.
I would like to thank ATS for the nearly 20 years of Sales, Marketing and Support. Your professionalism and deep concern for your customers has been instrumental in the growth of the sales of our products in your country. We look forward to working with your company for many years to come.
Michael C. Pohl
ATS Scientific has been a valuable and strong partner in Canada. They have consistently delivered high customer support and service to improve and maximize our customers' experience achieving high productivity and superior analytical results.
From the initial evaluation process to the final installation, the sales and technical staff at ATS Scientific were extremely helpful in choosing the appropriate instrument to fit our laboratory needs.
Cambridge Materials Testing
I have found the staff friendly, knowledgeable and always willing to help me get the most from my instrumentation and my budget.
My experience with ATS Scientific has been very positive as they stand behind their products always ensuring after sales application support. Services are among the best in the industry.