Client Satisfaction Survey

Company

Name

Email

Phone

Following your recent service with our company, how would you evaluate us with regards to the following elements?

Quality of our solution Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Quality of our service Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Understanding your needs Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Response time Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Professionalism Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Value for cost Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Knowledge Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Time spent Excellent Very Satisfactory Satisfactory Slightly Satisfactory Unsatisfactory Not Applicable

Which aspects of our instrument/service were you most impressed with? Client Service Flexibility of our instrument Performance of instrument Overall cost

Would you recommend our services to other companies? Select Yes No

Please provide us with any other comments or suggestions

Would you like an ATS Scientific representative to contact you regarding the information you provided? Select Yes No